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Troubleshooting

Creating URL Redirects

Set up 301, 302, and 307 redirects to preserve SEO, fix broken links, and route old URLs to new pages.

Nuvi TeamMarch 25, 20263 min read

Creating URL Redirects

Redirects are essential when you change a page's URL, restructure your store, or migrate from another platform. Nuvi makes it easy to point old URLs at new ones without losing SEO value.

Step 1: Open the Redirects Panel

Navigate to Redirects in the admin sidebar. You will see a table of every active redirect on your store, with a search box at the top to find specific paths.

Step 2: Add a New Redirect

Click "Add Redirect" and fill in the form:

  1. Source Path — The old URL path (must start with /), e.g., /old-product.
  2. Target URL — Where to send visitors. Can be an internal path (/products/new-product) or an external URL (https://example.com).
  3. Status Code — Choose 301, 302, or 307 (see below).

Click Save. The redirect is active immediately — no rebuild required.

Step 3: Pick the Right Status Code

Each status code tells browsers and search engines something different:

  • 301 — Permanent: Use this when a page has moved for good. Search engines transfer the old URL's SEO value to the new one. This is the right choice 90% of the time.
  • 302 — Temporary: Use when the change is short-term — like a campaign landing page or seasonal promotion. SEO value is not transferred.
  • 307 — Temporary (Strict): Same as 302, but preserves the HTTP method (GET, POST, etc.). Mainly useful for API or form endpoints. Most stores will not need this.

Step 4: Test Your Redirect

Open an incognito browser window and paste the source path after your store domain (e.g., https://yourstore.usenuvi.com/old-product). You should be redirected to the target URL. If you see a 404 instead, double-check the source path starts with / and matches exactly.

When to Use a Redirect

  • You renamed a product, page, or blog post and the slug changed.
  • You imported content from another platform and old URLs are still indexed by Google.
  • You consolidated multiple pages into one.
  • You want a vanity URL (e.g., /sale) to point to a longer category URL.

When Not to Use a Redirect

  • Don't redirect a working page to itself — this creates a loop.
  • Avoid chaining redirects (A → B → C). Each hop slows the page and reduces SEO value. Update old redirects to point directly to the final destination.
  • Don't use a redirect to "hide" deleted content — return a proper 404 or 410 instead so search engines clean up their index.

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